England Rugby Travel is the exclusive Official Travel Agent in Great Britain for Rugby World Cup 2019™

Important Information

Package Terms & Conditions, Privacy Policy and Cookie Policy

It is important that you read our Package Terms & Conditions, Privacy Policy and Cookie Policy.

Terms & Conditions | Privacy Policy | Cookie Policy

Once you have submitted your booking request, you should receive a Booking Request Acknowledgement Email. You enter into a contract with us when we issue our Booking Confirmation Email. If you decide to cancel your package, cancellation charges will apply. Initially this is your deposit amount, charges can rise up to 100%. You can make changes to your booking in certain circumstances however this may incur a charge. We hold the right to change and cancel your booking which will be compensated in certain circumstances.
If you are purchasing a package the following applies. The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all EU rights applying to packages. We will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that the transport provider becomes insolvent. For more information on key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 click here.

Special Categories of Personal Data

If you provide us with any Special Categories of Personal Data during or after the booking process, by confirming you have read the Privacy Policy and Package Terms & Conditions and proceeding with the booking you explicitly consent on behalf of you and all Party Members that we may collect and use it in order to provide our products and services in accordance with the Privacy Policy.  If you do not allow us to process any Special Categories of Personal Data, please do not provide it to us, however this may mean we are unable to provide all or parts of the services you have requested from us. In such circumstances you will not be entitled to cancel or obtain a refund of any price you have paid.

Foreign Travel Advice, Essential Travel Information, Passport & Visa

For the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information visit:

https://www.gov.uk/foreign-travel-advice.

Please note that this advice is subject to change therefore you should continue to check the website up until your travel.

Health

Please check health requirements before you make your booking request. Travel health advice should be checked with your GP, practice nurse or travel health clinic. For further information visit:

www.gov.uk/knowbeforeyougo www.nathnac.org

Suitability

Due to the nature of attending sporting events at large stadia, there may be considerable walks, queuing, extended travel time, limited space and other practicalities associated with large crowds of people. If you have concerns as to whether this is suitable for any of your Group, please contact us.

Additional Fees, Charges and Other Costs

It is not always possible to calculate additional fees, charges and other costs. Please see our Terms and Conditions for more information.

Financial Protection and ABTA

We are a member of ABTA. Please see www.abta.com. This means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday.